Privacy Policy
Your skin, your story, and your information stay yours. This page explains what we collect, why, and the choices you have.
Effective date: November 10, 2026 · Last updated: November 10, 2026
- Who we are
- Information we collect
- How we use it
- Payments & Stripe
- Who we share with
- Cookies & local storage
- How long we keep it
- Security
- Your choices & rights
- Children
- Marketing emails
- Changes
- Contact us
1. Who we are
Pearl Skin Beauty (“we,” “us,” “our”) is a skincare brand founded by Pérola Cavalcanti and based in Hawaiʻi, USA. This policy applies to pearlskinbeauty.com (the “Site”) and to any pre-order, waitlist, newsletter or customer-support interaction you have with us.
For privacy questions you can reach us at hello@pearlskinbeauty.com.
2. Information we collect
Information you give us
| When you… | We collect |
|---|---|
| Place a pre-order | Name, email address, shipping address, phone number, the products and quantities you order, shipping speed, and any promo code you enter. |
| Join the waitlist or Pearl Club | Your email address and which list you joined. |
| Contact us | Your name, email address and the contents of your message. |
| Pay for an order | Payment details are entered on a secure Stripe page, not on our Site. See Section 4. |
Information collected automatically
- Cart data: the items in your cart are saved in your own browser (local storage) so they are still there if you come back. This stays on your device.
- Technical data: your IP address and basic browser information, which our website host and security tools process to keep the Site running, prevent spam and limit repeated form submissions.
We do not knowingly collect sensitive personal information such as government IDs, precise location or health records.
3. How we use your information
- To receive, reserve, confirm and fulfill your pre-order, and to email you a secure payment link.
- To ship products and provide delivery updates.
- To answer your questions and provide customer support.
- To send waitlist, launch and (if you opt in) marketing emails.
- To prevent fraud, abuse and spam, and to keep the Site secure.
- To meet legal, tax and accounting obligations.
4. Payments & Stripe
We never see or store your full card number. Pre-order requests on our Site do not take payment. After you submit, we email you a secure payment link. Payments are processed by Stripe, Inc.
When you pay, Stripe collects the payment information you enter (such as card number, expiration date, billing details) and may collect device and fraud-prevention data. Stripe acts as an independent service provider and processes that data under its own privacy policy: stripe.com/privacy. We receive from Stripe only what we need to manage your order, such as the payment status, the last four digits of your card, and your billing name and address.
5. Who we share your information with
We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We share information only with service providers who help us run the business, and only as needed:
- Stripe for payment processing and fraud prevention.
- Shipping carriers (for example USPS, UPS or FedEx) for delivery, which receive your name, address and phone number.
- Website hosting and email providers that store our order records and send our emails (for example confirmations and payment links).
- Professional advisers such as accountants or lawyers, when needed.
- Authorities when required by law, or to protect our rights, customers or the public.
- A successor business, if Pearl Skin Beauty is ever sold or merged, subject to this policy.
6. Cookies & local storage
We use only what is needed to make the Site work: local storage to remember your cart, and essential cookies set by our hosting and security tools. We do not use advertising cookies or sell data to advertisers. If we add analytics or similar tools in the future, we will update this policy. You can clear or block cookies and local storage in your browser settings, but your cart may not be saved.
7. How long we keep your information
- Order records: up to 7 years, for tax, accounting and legal reasons.
- Waitlist and newsletter emails: until you unsubscribe or ask us to delete them.
- Support messages: up to 2 years, then deleted.
When we no longer need information, we delete or anonymize it.
8. Security
Our Site uses HTTPS encryption, and payments go through Stripe, which is certified to PCI-DSS Level 1, the highest level of payment security. We limit access to personal information to people who need it. No online service can be 100% secure, so please use care when sharing information online.
9. Your choices & rights
You can email us at any time to:
- Access the personal information we hold about you or get a copy of it.
- Correct information that is wrong or out of date.
- Delete your information (we may keep what the law requires, such as order records).
- Opt out of marketing emails (or click “unsubscribe” in any email).
Residents of California, Colorado, Connecticut, Virginia, Utah, Texas and other U.S. states with privacy laws may have additional rights, including the right to know, delete, correct, and to opt out of the “sale” or “sharing” of personal information. We do not sell or share personal information as those terms are defined by these laws. We will not discriminate against you for using your rights. To make a request, email hello@pearlskinbeauty.com. We may need to verify your identity, and we will respond within 45 days. You may also appeal a decision by replying to our response.
We currently ship only within the United States, and our Site is intended for U.S. users. Your information is processed and stored in the United States.
10. Children’s privacy
Our Site is not directed to children under 13, and we do not knowingly collect personal information from them. Orders and sign-ups should be made by a parent, guardian or adult. If you believe a child under 13 has given us personal information, contact us and we will delete it promptly.
11. Marketing emails
We send marketing emails only to people who signed up for our waitlist or Pearl Club. Every marketing email includes an unsubscribe link, and we honor opt-outs promptly, as required by the CAN-SPAM Act. Order and payment emails are transactional and are still sent while you have an open order.
12. Changes to this policy
We may update this policy from time to time. When we do, we will change the “Last updated” date at the top of this page and, for material changes, notify you by email or a notice on the Site.
13. Contact us
Questions about this policy or your information? We’re happy to help.
Pearl Skin Beauty
Email: hello@pearlskinbeauty.com
Website: pearlskinbeauty.com
Olá + Aloha,
PĂ©rola